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Job Offer: full time virtual customer care agent:Randstad

Job description:

job details

posted
   . Wednesday, October 16, 2019
location
   . indianapolis, indiana
job category
   . Administrative & Support Services
job type
   . temp to perm
working hours
   . 8:00 AM - 8:00 PM
income
   . US$ 11 per hour
practice
   . Entry Level
reference number
   . S_810298
apply now

job description

In this function you will use your dynamic customer service expertise while working remotely in the house to engage with the consumer and help resolve any questions they may have. You will use the tools provided to you to help troubleshoot and gather information to ensure the consumer ends the phone call satisfied. Top performing representatives have the opportunity to be hired into Whirlpool Corporation after a ninety day period and become eligible for performance located raises.

The customer care center is open Monday through Friday from 8:00 AM to 8:15 PM and on Saturdays from 8:00 AM to 5:00 PM Eastern Time. All agents must be able to work a full shift within that time frame.

Job responsibilities:
Agents are responsible for answering virtual, inbound consumer calls.

Working hours: 8:00 AM - 8:00 PM

expertise:
*Candidates need to have the capability to sit for the duration of their shift while using a computer and wowing our customers with their expertise and passion.
*capability to multi-task
*Excellent verbal and written communication
*Intermediate computer expertise and Windows practice
*Excellent problem solving capability
*Great phone presence
*capability to show empathy

suitable education
High School

practice:
Entry Level

Appropriate qualifications:
*1-2 years' customer service and/or call center practice
*At home desk area
*Pass an Internet Speed Test
*Keyboard proficiency (35 WPM)
*Computer literacy of a 80% Higher
*High School Diploma

What's in for you?

*Monthly internet reimbursement up to $60
*capability to work remotely out of the comfort of your home
*Opportunity to gain commission each month (ranges from $5-500) in addition to base pay
*Career path
*Competitive Benefits

We love meeting passionate candidates and look forward to speaking with you!

Randstad is a world leader in matching great people with great companies. Our practiced agents will listen carefully to your employment needs and then work diligently to match your expertise and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Discapability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

expertise

*Candidates need to have the capability to sit for the duration of their shift while using a computer and wowing our customers with their expertise and passion.*capability to multi-task*Excellent verbal and written communication*Intermediate computer expertise and Windows practice*Excellent problem solving capability*Great phone presence *capability to show empathy

qualification

*1-2 years' customer service and/or call center practice*At home desk area*Pass an Internet Speed Test*Keyboard proficiency (35 WPM) *Computer literacy of a 80% Higher*High School Diploma

responsibilities

Agents are responsible for answering virtual, inbound consumer calls.

educational requirements

High School

Skills:

Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Indianapolis, Indiana
Company Type Employer
Post Date: 10/16/2019 / Viewed 2 times
Contact Information
Company: Randstad


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